Outsourced Data Protection Officer (DPO):
Your Advanced Service
Driving the development, implementation and maintenance of a robust data protection and privacy programme tailored to your business.
Introduction to DPO Advanced
Our DPO Advanced service is designed to meet the needs of different businesses at different points on their data protection and privacy journey.
What is it?
A fully outsourced Data Protection Officer (DPO) service that provides hands-on, world-class expertise and support to establish or mature your privacy programme
How is the service delivered?
A dedicated client team works closely with you providing support across the full breadth of HewardMills’ expertise based on a bespoke workplan
What does it cost?
We offer our DPO Advanced service on a tiered pricing structure to ensure flexibility and value, allowing you to choose the level of service that best fits your business requirements
DPO Advanced
DPO Advanced delivery model: Year 1 overview
Phase 1. Evaluation
After establishing governance structures and key stakeholder relationships, we start by conducting a comprehensive due diligence gap analysis of your organisation’s existing data protection and privacy measures.
Structured according to the HewardMills 4-pillar framework, we provide an in-depth report of our findings that includes priorities and recommended actions, covering the following:
Review of the key privacy compliance areas including:
- Board-level data protection responsibilities
- Privacy Office / data protection steering committee function
- Roles of data protection operational supporters
- Data Protection Officer appointments / notification across various jurisdictions
- Data controller / processor registration across various jurisdictions
- Database registrations
- GDPR Art 27 representative appointment
- Lead Supervisory Authority appointment
- DPO/Privacy mailbox management
- Divestments, mergers and acquisitions
- Accountability framework
- Risk management framework
- AI governance framework
- Data protection audit and oversight reports
- Compliance certifications and attestations
- Incident escalation processes
- Regulatory compliance monitoring
Review of the key privacy compliance areas including:
- Records of Processing Activities
- Data Protection Impact Assessments
- Legitimate Interest Assessments
- Transfer Impact Assessments
- Third-party privacy risk management
- Data Subjects’ Rights Requests
- Incident/breach management and reporting
- Data processing agreements
- Cross-border data transfers
- Cookies Management
- Data retention
- Data Protection by Design and Default
- ePrivacy and Website Compliance
- Sensitive data use management
- Technical and Organisational Measures
Review of the following key privacy compliance areas:
- Client facing privacy notices and policies
- Employee privacy notice
- Cookie's notice/banner
- DSR policies and procedures
- AI and emerging technologies policies
- Monitoring policies
- Information security policy
- Data retention & deletion policy
- Change management and control policy
- Incident response management policy/plan
- Data breach notification policy
- Bring Your Own Device (BYOD) policy
- Acceptable use policy
- Diversity, Equity and Inclusion policy
- Whistleblowing policy
- Complaints log
Review of the following key privacy compliance areas:
- Data protection training development and review process
- Training completion tracking
- Training needs analysis
- Training schedules and plans
- Onboarding training content
- Awareness campaign materials
- Training effectiveness evaluation
- Regulatory compliance monitoring
Phase 2. Remediation and support
Once priorities and actions have been agreed upon, based on the Phase 1 evaluation, our specialist team works with you to move those actions forward, delivering tailored solutions and ongoing regulatory advice to advance your data protection and privacy programme.
Explore some of the typical areas of assistance we provide across the 4 main programme pillars here:
We work with you to embed governance structures that ensure accountability and alignment with regulatory expectations. Our support includes:
- Establishing or enhancing board-level data protection responsibilities and governance charters.
- Formalising the roles of privacy steering committees, data protection operational supporters, and DPOs.
- Streamlining registrations and appointments for data controllers, processors, and GDPR Art. 27 representatives across jurisdictions.
- Developing robust accountability and risk management frameworks, including AI governance protocols.
- Implementing incident escalation processes and regulatory monitoring systems to ensure proactive compliance.
We provide hands-on support to mature your privacy operations, ensuring they align with best practices and regulatory requirements. Our services include:
- Supporting the development and maintenance of Records of Processing Activities (RoPA), Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs) and Transfer Impact Assessments (TIAs).
- Strengthening third-party privacy oversight, including contract reviews and transfer impact assessments.
- Streamlining breach reporting workflows and improving processes for handling data subjects’ rights requests.
- Ensuring compliance with regulatory requirements for international data transfers, including the use of Standard Contractual Clauses (SCCs) and other mechanisms.
- Enhancing practices for cookies management, data retention, and data protection by design and default.
We assist with drafting, updating, and reviewing policies and procedures to support your data protection framework. Our approach includes:
- Developing and reviewing critical policies such as data retention, incident response, and acceptable use policies.
- Reviewing privacy notices and policies for employees, clients, and websites to make sure they comply with regulatory requirements.
- Tailoring policies for implementation of emerging technologies, such as AI governance and monitoring frameworks.
We support the development and delivery of training programmes that embed a privacy-aware culture across your organisation. Our focus includes:
- Creating tailored data protection training for different functions and roles.
- Establishing training schedules and plans, including onboarding programmes for new employees.
- Delivering expert-led data protection training to your teams.
- Providing resources to track your organisation’s compliance with regulatory training requirements.
Looking for consultancy support on a specific challenge?
We offer a wide range of specialist consultancy across all areas of data protection and privacy, as well as information security, that can be delivered on a project basis, or used to complement our outsourced Data Protection Officer services.
